JUMO Group Privacy Notice

Effective Date: 1 July 2024

Introduction

Welcome to JUMO¹. We value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard the data you provide us through the use of this website, our services, when you apply for a vacancy on our career site and when you communicate with us. This notice is reviewed regularly and may be updated. We will ensure the most up to date version of this notice is published here. Please check this privacy notice regularly to stay informed about our information practices.

1. Our Privacy Principles

JUMO is a global organisation and we have adopted privacy principles that are aligned to the principles across all the territories we operate in.

• Lawful processing: JUMO will ensure that it always identifies a valid reason for collecting, using and  otherwise processing your personal information or will obtain specific consent for collection  where no lawful reason exists.
• Purpose Limitation: JUMO only collects data necessary for specified purposes. Should the purpose change, we will notify you.
• Data Minimization: Jumo ensures that personal information collected is adequate, relevant and limited to what is necessary for its purpose.
• Accuracy: JUMO takes all reasonable steps to ensure your information is accurate and up to date. You are able to access and correct your information.
• Security: We protect your data with appropriate security measures.
  Storage limitation: JUMO ensures that personal information is maintained in a secure environment for a period no longer  than necessary for the purposes for which we are using it.
• Accountability: We take responsibility for our data protection practices.

2. Information We Collect

• Identity Data: first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender, identity or passport number or any other form of official or nationally recognised identity.
• Contact Data: includes home and postal address, email address, telephone numbers and country of residence.
• Technical Data: includes internet protocol (IP) address, your login information (where applicable), browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this site.
• Usage Data: includes information about how you use our website, products and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• Correspondence Data: includes any correspondence and communications with JUMO
• Recruitment and Employment Data: including previous job history, educational details and contact details.
• Sensitive personal information: In limited circumstances, as a JUMO employee or potential employee, some programmes may involve the collection of certain sensitive health information (e.g. medical certificates submitted to us or other health-related benefits processes), financial information (e.g. payroll) or information about race or religion when mandated by local laws. Such sensitive personal information will be treated with the utmost care and in accordance with special requirements set out in applicable data protection and other laws in the territories in which we recruit.
• Other publicly available personal data: including any which you have shared via a public platform (such as Twitter, Facebook or LinkedIn)
• Our websites and services are not intended for children and we do not knowingly collect any personal information related to children.

3. How Do We Collect Personal Information?

• Direct interactions: Registering on or submitting information through any JUMO website or by corresponding by post, phone, email or otherwise. 
  subscribe to our service or publications;
  • request marketing or communications to be sent to you;
  • apply for an employment vacancy
  • enter a competition, promotion or survey
  • give us feedback or contact us directly ; or
  • provide feedback or contact any of our partners
• Automated technologies or interactions: By interacting on the JUMO website,  Technical Data technical data is automatically collected about equipment, browsing  actions and patterns using cookies and other similar technologies.  We may also receive Technical Data about you if you visit other websites employing our cookies (please see paragraph 5 below).
• Aggregated Data such as statistical or demographic information for any purpose.  Aggregated Data could be derived from your personal information but it will not directly  or indirectly reveal your identity.

4. Cookies and Third Party Analytics

Cookies: JUMO employs the use of cookies to allow us to tailor our operations and website to you, by enabling us to monitor which pages you find useful or not. A cookie in no way gives JUMO access to your computer or any of your personal information, other than that which you choose to share with us. Refer to our cookie policy for more detailed information regarding cookies.

Third Party Analytics: In order to ensure that the content of our websites remain up to date, user-friendly and comprehensive, we use a web-analysis tool from Google , i.e. Google Analytics. This service uses cookies that track traffic on our website and your preferences during your visits to our websites. The information that is used during this process (which includes your IP Address) is de-identified and makes personal identification impossible.

For more information on the use of Google Analytics and your privacy options please visit Google Policies Partner Sites and for detail regarding the information Google collects and how it is used to deliver targeted advertising, please visit Google Policies Advertising.

5. How We Use Your Information

• Recruitment and Employment: To process job applications, conduct interviews, and make hiring decisions.
• Investor Relations: To manage investor inquiries and communicate company updates.
• Website Improvement: To analyse website traffic and enhance user experience.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with the following third parties:

• Service Providers: Third-party vendors who assist with recruitment, website hosting, and investor relations.
• Legal Requirements: Authorities if required by law or to protect our rights and interests.

We require all third parties, through our contractual agreements with them, to respect the security and confidentiality of your personal information and to treat it in accordance with the required data protection laws. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data in accordance with our instructions.

7. Cross-border Transfer of Personal Information

Since JUMO is a global organisation, your personal information may be transferred to and stored outside the country where you are located in order to provide our products and services to you. When we transfer your personal information, whether to cloud hosting facilities or within the JUMO Group, we will always protect that information as described in this privacy notice.

8. Your Rights

You have rights as a data subject, depending on the territory you are based in. Please choose below the relevant territory to view your rights.

Ghana:

• Right to access your personal information: to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• Right to Erasure, Deletion or Destruction: to request that we delete your personal data in certain circumstances, where we no longer have any legal reason to retain it.
• Right to Rectification:  to request that we update or correct any personal data that is inaccurate, incomplete or outdated;
• Right to Object or Withdraw Consent: to request that you opt out of any marketing communication that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so.
• Right to Restriction of Processing: to request that we restrict the use of your personal data in certain circumstances, which means that we can secure and retain the data for your benefit but not use it.
• Right to be informed: the right to be informed of whether we have collected your personal data or use it for automated decision-making.

Kenya:

• Right to access your personal information: to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• Right to Erasure, Deletion or Destruction: to request that we delete your personal data in certain circumstances, where we no longer have any legal reason to retain it.
• Right to Rectification:  to request that we update or correct any personal data that is inaccurate, incomplete or outdated;
• Right to Object or Withdraw Consent: to request that you opt out of any marketing communication that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so.
• Right to Restriction of Processing: to request that we restrict the use of your personal data in certain circumstances, which means that we can secure and retain the data for your benefit but not use it.
• Right to be informed: the right to be informed of whether we have collected your personal data or use it for automated decision-making.
• Right to Data Portability: to request that we provide a copy of your personal data to you in a structured, commonly used and machine readable format in certain circumstances.

Zambia:

• Right to access your personal information: to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• Right to Erasure, Deletion or Destruction: to request that we delete your personal data in certain circumstances, where we no longer have any legal reason to retain it.
• Right to Rectification:  to request that we update or correct any personal data that is inaccurate, incomplete or outdated;
• Right to Object or Withdraw Consent: to request that you opt out of any marketing communication that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so.
• Right to Restriction of Processing: to request that we restrict the use of your personal data in certain circumstances, which means that we can secure and retain the data for your benefit but not use it.
• Right to be informed: the right to be informed of whether we have collected your personal data or use it for automated decision-making.

Tanzania:

• Right to access your personal information: to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• Right to Erasure, Deletion or Destruction: to request that we delete your personal data in certain circumstances, where we no longer have any legal reason to retain it.
• Right to Rectification:  to request that we update or correct any personal data that is inaccurate, incomplete or outdated;
• Right to Object or Withdraw Consent: to request that you opt out of any marketing communication that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so.
• Right to Restriction of Processing: to request that we restrict the use of your personal data in certain circumstances, which means that we can secure and retain the data for your benefit but not use it.
• Right to be informed: the right to be informed of whether we have collected your personal data or use it for automated decision-making.

Uganda:

• Right to access your personal information: to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• Right to Erasure, Deletion or Destruction: to request that we delete your personal data in certain circumstances, where we no longer have any legal reason to retain it.
• Right to Rectification:  to request that we update or correct any personal data that is inaccurate, incomplete or outdated;
• Right to Object or Withdraw Consent: to request that you opt out of any marketing communication that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so.
• Right to Restriction of Processing: to request that we restrict the use of your personal data in certain circumstances, which means that we can secure and retain the data for your benefit but not use it.
• Right to be informed: the right to be informed of whether we have collected your personal data or use it for automated decision-making.

Côte d’Ivoire:

• Right to access your personal information: to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• Right to Erasure, Deletion or Destruction: to request that we delete your personal data in certain circumstances, where we no longer have any legal reason to retain it.
• Right to Rectification:  to request that we update or correct any personal data that is inaccurate, incomplete or outdated;
• Right to Object or Withdraw Consent: to request that you opt out of any marketing communication that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so.
• Right to Restriction of Processing: to request that we restrict the use of your personal data in certain circumstances, which means that we can secure and retain the data for your benefit but not use it.
• Right to be informed: the right to be informed of whether we have collected your personal data or use it for automated decision-making.

South Africa:

• Right to access your personal information: to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• Right to Erasure, Deletion or Destruction: to request that we delete your personal data in certain circumstances, where we no longer have any legal reason to retain it.
• Right to Rectification: to request that we update or correct any personal data that is inaccurate, incomplete or outdated;
• Right to Object or Withdraw Consent: to request that you opt out of any marketing communication that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so.
• Right to Restriction of Processing: to request that we restrict the use of your personal data in certain circumstances, which means that we can secure and retain the data for your benefit but not use it.
• Right to be informed: the right to be informed of whether we have collected your personal data or use it for automated decision-making.

EU:

• Right to access your personal information: to request confirmation of whether we process personal data relating to you, and if so, to request a copy of that personal data;
• Right to Erasure, Deletion or Destruction: to request that we delete your personal data in certain circumstances, where we no longer have any legal reason to retain it.
• Right to Rectification:  to request that we update or correct any personal data that is inaccurate, incomplete or outdated;
• Right to Object or Withdraw Consent: to request that you opt out of any marketing communication that we may send you and to object to us using or holding your personal data if we have no legitimate reason to do so.
• Right to Restriction of Processing: to request that we restrict the use of your personal data in certain circumstances, which means that we can secure and retain the data for your benefit but not use it.
• Right to be informed: the right to be informed of whether we have collected your personal data or use it for automated decision-making.
• Right to Data Portability: to request that we provide a copy of your personal data to you in a structured, commonly used and machine readable format in certain circumstances.

You can exercise any of these rights in accordance with the data protection regulation in the territories we operate by contacting us via the channels mentioned below.

9. Record Retention

JUMO will retain personal information for the duration of your relationship with us, and afterwards for such period as may be necessary for our legitimate business purposes (including compliance with our legal and regulatory obligations) and to protect the integrity of our services. We follow our internal data retention policy to determine appropriate retention periods for personal data.

10. Contact Us

For any questions or concerns  about this Privacy Notice, please complete this form.

For any complaint or grievance about our services and the processing of your personal information, please contact complaints@jumo.world Please include your name, contact number, a short description of your complaint  and date of the incident.

¹“JUMO”, “we”, “us” or “our” refers to JUMO World Limited (registration number 095315) and all its affiliated companies, subsidiaries, departments, partners, service providers and contractors.